1 reviews | Active since Jul 2015
Scare tactics used to repossess vehicles.
Westbank is a huge company, and during a pandemic effecting the WORLD, one would expect a better service. i have never defaulted on the payments of my two accounts, until the pandemic effected my husbands business, after reapplying for relief, sending the required documents, i was harassed by two people who came to my home without being notified by Wesbank, to reposes my vehicles, unless i paid the total arrears, i was treated badly as they did not have a court order,neither was i informed about this, after initially saying they cannot confirm arrangements suddenly the tune changed, it is unbelievable that a huge company like Wesbank is resorting to '****' like tactics to scare people into paying any last cent they may have and to threatening people. I can assure you when the wheels turns and i require more finance i will NEVER use wesbank or recommend then. To treat people like this, especially when we are faced with the current circumstances that has effected the entire population somewhat.PATHETIC
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
