LP
Lindiwe P

1 reviews | Active since Mar 2020

24 Mar 2020, 23:13

****med by Wesbank and Smart Streamline

I am so disappointed at Wesbank and actually feel *****ed all this time. So turns out I have been having a contract with Smart Streamline and they debiting me through the Car Installment, I don't remember signing any contract or having such a conversation with this company over the phone. Instead i received a call few days ago, they asking me if they should renew my contract with them for the next 3yrs ago. I honestly feel *****ed and violated and Wesbank has allowed such to happen since they're the ones with access to my banking details. I want this **** contract canceled and my money reimbursed if possible. I tried to call their call center number but my call was transferred from 1 Consultant to the other I until I gave up and hanged up.

I need something to be done asap with regard to this matter.

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Replies (1)
WesBank
WesBank's reply25 Mar 2020, 10:37
Official
Dear Lindiwe P,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution