BR
Botshelo R
1 reviews | Active since Oct 2016
20 Aug 2021, 10:50
****MED
****S!!! They are not willing to refund my advance claiming that the National Credit Act doesn’t allow them, what a nonsensical excuse!!
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Replies (2)
WesBank's replyOfficial
20 Aug 2021, 12:27Dear Botshelo Ramela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Aug 2021, 12:27
Official
Dear Botshelo Ramela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
BR
Botshelo R's updateReviewer Update
20 Aug 2021, 13:04All this admin for a mere refund? When we miss payments we can’t even get a chance to go to the toilet with all your phone calls but when it comes to refunds we are sent from pillar to post and given countless excuses for the refund not to be made
BR
Botshelo R's update20 Aug 2021, 13:04
Reviewer Update
All this admin for a mere refund? When we miss payments we can’t even get a chance to go to the toilet with all your phone calls but when it comes to refunds we are sent from pillar to post and given countless excuses for the refund not to be made