Rude, unhelpful, aggressive agents

<p>I financed a car in 2013 through Wesbank. Because the amount I financed was so little (R69 000) l assumed I was done paying it when the debit order stopped going through. I got a call from an AsFin agent on 22 Sept telling me that I was behind on my payments. I then told her and a Wesbank agent that I would like to settle the account. After countless calls from myself and my attorney, the Wesbank agent still hasn't given us the settlement amount or banking details, but still wants to take the car. Not only was this woman extremely rude and inconsiderate, but she has been lying and delaying a process that could've been settled a week ago. I'm extremely annoyed and disappointed at the service and bad attitude from Wesbank agents. </p>