GH
Gregory H
1 reviews | Active since Feb 2014
30 Nov 2021, 14:30
Rude Un Helpful WesBank
I phoned these rude un helpful people today to try and ascertain what my settlement on my cashpower loan is. First of all the call was continually dropped ,when i got through i was passed from one to the other and ended up with a rude operator. I cant wait to settle this account and get out from under theses useless unskilled service-less providers . Insult to injury they unilaterally decided they will deduct a payment ten days earlier in December. Use this lot at your peril .
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WesBank's replyOfficial
30 Nov 2021, 16:08 Dear Gregory,We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's reply30 Nov 2021, 16:08
Official
Dear Gregory,We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution