1 reviews | Active since Dec 2016
rude customer service
<p>hi I was helped by Lizanne Ferreira, she was very rude at all times. She would not let me ask questions. when I would ask a question she would cut me off saying "let me finish talking" i did express this was rude however she didnt care. I ended the call not really knowing what steps to take next. I want to actually call back with the hope I dont get Lizanne ferreira then hopefully get the good service I am used to. </p>
Good day,
Thank you for bringing this matter to our attention, allowing us the opportunity to investigate.
As a service driven organization, WesBank goes to great lengths to render unsurpassed service excellence. It is therefore extremely disappointing when we fall short of this aspiration, for which we humbly apologise. We assure you that the appropriate correction action is being taken to prevent any similar occurrences.
To this end, a WesBank representative has been trying to contact you to no avail. He has however left a message for you followed by an e-mail. Please make contact with him at your earliest convenience.
Regards
WesBank
Good day,
Thank you for bringing this matter to our attention, allowing us the opportunity to investigate.
As a service driven organization, WesBank goes to great lengths to render unsurpassed service excellence. It is therefore extremely disappointing when we fall short of this aspiration, for which we humbly apologise. We assure you that the appropriate correction action is being taken to prevent any similar occurrences.
To this end, a WesBank representative has been trying to contact you to no avail. He has however left a message for you followed by an e-mail. Please make contact with him at your earliest convenience.
Regards
WesBank