ND
Nonkululeko D

1 reviews | Active since Sept 2025

01 Sept 2025, 15:43

Rude Consultants

Please listen to this call and advise if this is the way in which you speak to customers: ***9

She said her name’s Palesa

0
Replies (3)
WesBank
WesBank's reply01 Sept 2025, 16:19
Official
Dear Nonkululeko Dlamini,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution
ND
Nonkululeko D's update03 Sept 2025, 15:03
Reviewer Update
I do hope the necessary disciplinary actions will be taken. I’ve been a client for 5 years, only settled my account last month, and I value professionalism and customer service when choosing a financial partner. This interaction was very disappointing and made me reconsider ever taking credit with Wesbank


WesBank
WesBank's reply03 Sept 2025, 15:22
Official
Dear Nonkululeko Dlamini,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution