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Andrew R
1 reviews | Active since Oct 2012
24 Mar 2020, 08:55
Rude Consultants
I just had a chat with Ayanda, Customer Service, how rude and uncaring she is. Wow i'm still in shock, and this not the first time its happening. I needed a settlement value, i was rudely told that i must stop calling the Call Center and check it online. Wow.
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WesBank's replyOfficial
25 Mar 2020, 08:25Dear Andrew R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply25 Mar 2020, 08:25
Official
Dear Andrew R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution