Rude and Terrible Customer Service

Mohammed seems not to care about the client. <br> 1. In the beginning of this transaction he phoned me and promised to send me an sms with his email address and a list of necessary documents, and I never received that sms. I had to call the head office to follow up on the deal by myself. <br> 2. I sent him request on email to forward me the offer discussed telephonically by email on the 21st April 2015 and he still has not responded. I sent him the same request yesterday and he still ignored my email.<br> <br> Everything else seems to be going smooth except for Mohammed, who is making me think twice about the service I will receive as a client, if this is what I receive as a prospective client.<br> <br> Regards,<br> Mashudu