1 reviews | Active since Jan 2015
******* financing application process
Why is it always such a hassle to finalize a finance application for existing customers.? Not considering i have been a customer for over 8 years, bank with FNB so pretty much you have all my information and yet I have to go through this *** every 4 years. Notwithstanding the fact that I pay stupid high interest rates just because I dont have an ID number..
I completed an application, referred to stupid dealers who cant complete simple application processes, emailed the documents to my banker to atleast try to get things moving, email same documents to finance@wesbank too directly....call to follow up..then after all that:
We are sorry sir, you application has not yet been assigned......WHAT?
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,