SM
Siphelele M
1 reviews | Active since Oct 2017
26 Jan 2020, 22:45
Road Protect disc drama
I renewed my license disc online. And while at Wesbank uses A third party, Road Protect, it’s unacceptable to offer the service if you are not making sure your clients are serviced adequately. Paid for a renewal on the 9th January and almost a month later I haven’t received my disc. Shocking
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WesBank's replyOfficial
27 Jan 2020, 09:00Dear Siphelele,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Jan 2020, 09:00
Official
Dear Siphelele,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution