JR
Jennifer R
1 reviews | Active since Mar 2014
20 Nov 2024, 13:30
Response from DRC
I have sent you several messages and would appreciate a reply from the Debt Review Centre of Wesbank. My latest e-mail was sent on 6 November 2024 at 09h01 and followed up today, 20 November 2024 at 09h15. A reply would be welcomed.
Helpful (0)
Replies (4)0
Replies (4)
WesBank's replyOfficial
20 Nov 2024, 13:42Dear Jennifer Reimers,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's reply20 Nov 2024, 13:42
Official
Dear Jennifer Reimers,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's replyOfficial
20 Nov 2024, 13:42Dear Jennifer Reimers,
Your reference number is CRSE4AC3. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Wiesaal Sallie
***
Your reference number is CRSE4AC3. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Wiesaal Sallie
***
Best regards,
WesBank's reply20 Nov 2024, 13:42
Official
Dear Jennifer Reimers,
Your reference number is CRSE4AC3. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Wiesaal Sallie
***
Your reference number is CRSE4AC3. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Wiesaal Sallie
***
Best regards,
JR
Jennifer R's updateReviewer Update
20 Nov 2024, 14:42Thank you so much Polly Ntuli for responding to me so quickly. I am grateful and would like to up the score to green for extremely satisfied at the reply and kind help.
JR
Jennifer R's update20 Nov 2024, 14:42
Reviewer Update
Thank you so much Polly Ntuli for responding to me so quickly. I am grateful and would like to up the score to green for extremely satisfied at the reply and kind help.
WesBank's replyOfficial
20 Nov 2024, 16:25Dear Jennifer,
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
R.Nadar
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
R.Nadar
Best regards,
WesBank's reply20 Nov 2024, 16:25
Official
Dear Jennifer,
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
R.Nadar
Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams.
Regards,
R.Nadar
Best regards,