SS
Selloane S
1 reviews | Active since Jul 2021
24 Jan 2023, 12:33
Residual added on installment
Wesbank has decided to include residual amount on my installment amount without talking to me. Is that even legal? Are they now charging me interest on residual??
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Replies (2)
WesBank's replyOfficial
24 Jan 2023, 12:56Dear Selloane Sebalo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jan 2023, 12:56
Official
Dear Selloane Sebalo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
SS
Selloane S's updateReviewer Update
24 Jan 2023, 12:57That would be great! I will be waiting for your call
SS
Selloane S's update24 Jan 2023, 12:57
Reviewer Update
That would be great! I will be waiting for your call