MM
Murendeni M
1 reviews | Active since Feb 2024
07 Nov 2025, 23:09
Request for Prescription Letter – Still No Response
I’ve been trying to get a prescription letter from your office and have called several times with no response. This is becoming really frustrating because I’ve done my part and still haven’t received any feedback. Please assist me with my request as soon as possible. I just need the prescription letter it shouldn’t be this difficult to get help
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Replies (2)
WesBank's replyOfficial
10 Nov 2025, 07:31Dear Murendeni Munyai,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Nov 2025, 07:31
Official
Dear Murendeni Munyai,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
MM
Murendeni M's updateReviewer Update
10 Nov 2025, 07:45Thank you fir your prompt response
MM
Murendeni M's update10 Nov 2025, 07:45
Reviewer Update
Thank you fir your prompt response