AJKM
Andrew Jabulani Kgoase Mohohlo

1 reviews | Active since Jun 2017

23 Jan 2020, 12:33

Request for paid up letter

It's been a 2nd week requesting for paid up letter but no luck. Wesbank at first they said after 48hrs, after 48hrs I send them an email stating my request for paid up letter still no respond. Please assist in this matter, it seems as if Wesbank don't respect their clients.

0
Replies (1)
WesBank
WesBank's reply23 Jan 2020, 13:46
Official
Dear Andrew 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution