1 reviews | Active since Jun 2016

05 Jun 2016, 20:03

Repossession

<p>I have been going through a difficult patch lately due to unforseen medical expenses. I acknowledge that I was in arrears with my account but regular payments were being made into my account. I did not receive a summons for the vehicle as it was placed in a post box at my previous address. However wesbank continued with legal proceedings and repossessed my vehicle. I am appealing to wesbank to please settle this matter amicably as I have been a client since 2013 and I am not aware of a law that came into effect in Feb 2016 as I did not sign a contract including that particular law. I am prepared to settle the arrears on this account in 3 instalments. Please can you show some compassion towards your clients. </p>

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Replies (1)
WesBank
WesBank's reply07 Jun 2016, 14:56
Official
Good day Thank you for your concerns highlighted, affording us the opportunity to respond to your concerns raised. Whilst we sympathise with you concerning your predicament, regrettably the Bank is unable to assist you with an arrangement since a court order and summons was issued. We have been trying to reach you telephonically to discuss, however without success. Kindly respond to our messages in order to discuss further. Kind regards WesBank

Best regards,