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mzwakhe M

1 reviews | Active since Mar 2016

03 Mar 2016, 08:31

reposessing my car

I'm currently in debt review I once had arrears of amount R11,000 which I was requested by the bank to pay 9000 of which I did pay last year March 2015. when I received the statement from Wesbank the following month I could see they have added legal fees of around R6,000 to my account and my account went back to arrears of amount R8,500 .My debt review agent has informed that legal fees wont be added to my arrears. and since then I've been paying my required monthly instalment. yesterday I was called by the bank that my contract is cancelled and my arrears status is sitting at R12,000 and they are coming to reposes the car. The last time I receive my statement was last year August 2015. I have requested the bank to give me a chance to find the required amount but they said its not possible because my contract its cancelled. and I believe if I was receiving my statement I was going to see that those legal fees were not removed and at least pay them. Please advise

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Replies (1)
WesBank
WesBank's reply08 Mar 2016, 15:26
Official
Hello Shadrack@80,

Thank you for your concerns highlighted. Our debt review team has communicated with you concerning the matter and it appears that there is some miscommunication between you and your debt counsellor.

We have furthermore explained the payment that is required.

Kind regards
WesBank