Reported ***** unattended

I have a car financed with Wesbank, still paying for it. The car ownership was *****ulently changed to someone else as a result I am unable to renew my license disc. I reached out to report this issue on the 29th of July and has received no feedback from wesbank ***** department. There already is a traffic violation fine against my name for the other car as a result of this. I cannot pick up additional traffic tickets for driving with expired disc.