1 reviews | Active since Jun 2020
Relief fund decline
After i posted a review about Wesbank regarding them declining my application based on my credit history, they requested that i motivate why they should give me the Covid-19 relief fund, of which I did, I sent a letter that i received from my employer as well as my 6 months bank statement and my cash flow balances, only for them to decline it again with the same reason of my credit record.. My question still stands does Covid-19 affect people with w good credit history only? Or is this a way that they are using to charge more interest on people? Their Covid-19 qualification criteria is absurd and only meant for certain people. How am i expected to pay for a vehicle if im not currently working due to this Pandemic, Wesbank is a ****.. I will forward this to Twitter i think im not the only one going through this. People should see how Wesbank treat their clients.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
