lN
linda N

1 reviews | Active since Jul 2016

08 Nov 2016, 14:44

Released Natis with no settlement from insurance company!!

<p>Good Day,</p> <p> </p> <p>I have vehicle finance with Wesbank. Had a car which was insured by Saxum Insurance,the vehicle was written off in April. I have just found out that Wesbank realeased the original Natis to the insurance company some time in August i think, my question is How do you release the Natis when no settlement has been receieved?</p> <p> </p> <p>To make matters worse Saxum has filed for liqiudation. They have sold the vehicle( salvage) which does not belong to them as they had not yet paid the bank. But now whose problem is it? Wesbank is telling me that i still have to continue to pay the account which i think is bull**** as if they had not given away the Natis saxum would still have that car and I could get it back sell it my self or fix it then continue paying the bank because obviously i would have the car back with me. Now Wesbank has basically "given" away my vehicle and expecting me to take responsibililty of an oversight on their part. Totally unaccaptable!!!!!</p> <p>I want Wesbank to take full responsibily for realesing the Natis and Wesbank be the one who now goes after the insurance as they have given them the Natis so they have basically given away the car so why must i be held responsible now?</p> <p> </p> <p>Regards,</p> <p>Linda Ngaleka</p> <p>Account ********** 2934</p> <p>***</p>

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Replies (1)
WesBank
WesBank's reply11 Nov 2016, 15:41
Official

Good day

Thank you for bringing this to our attention affording us the opportunity to assist you. Our legal insurance team have communicated with you to discuss the matter at length. Your insurer has liquidated and therefore further discussions will be held with you eradicate the debt.

We will remain in contact with you until the matter is resolved.

Kind regards

WesBank