MM
Mashilo M
1 reviews | Active since Jun 2014
13 Jan 2021, 15:07
Rejection Reason: Damage Due To Indemnity Limit
Good day good people. My vehicle, a Toyota Etios was involved in an accident on the 19th December 2020. The vehicle sustained dent and scratches on the lower part of both the driver and the passenger's doors. I sent a claim on the 22nd December 2020. On the 31st I received a rejection letter from the insurance stating the reason of rejection as ''Damage Due To Indemnity Limit''. My query is that if why cant they repair the vehicle to the value that they claim to be appropriate because i have been paying without any break. What is going to happen to the money which i have been paying? This cannot be fair.
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Replies (1)WesBank's replyOfficial
14 Jan 2021, 08:44Dear Mashilo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply14 Jan 2021, 08:44
Official
Dear Mashilo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
