Registration. papers

I did have 2 ac counts for motor vehicles . Both is paid of. Wesbank refuse to send me the registration documents. whatever i did to receive the docs is just ignored. After numerous request the supply me with a phone number - no answer. The hind behind the covit-19 I have **** the necessary payments for the docs and they plainly answered that they did not receive the money. even if I send them the payment advice from FNB and a copy of the account it was paid with. This is completely PATHETIC TO RECEIVE SUCH AN ATTITUDE FROM THIS KIND OF ORGANISATION. COMPLETELY UNACCEPTABLE This is after I made payments for 108 months as a loyal customer with no default evert. SO THEY RECEI9VED THERE MONEY -- SO BASTA MET DIE RES