RS
Rangwato S

1 reviews | Active since Sept 2020

14 Dec 2021, 12:48

Registration Documents

I have been trying to get my car ownership documents after I settled my account in full around April 2021. I have requested the Natis around July of this year (2021) but to this day WesBank has failed to assist. I have tried everything in my power and have received no response whatsoever from them. I am greatly disappointed with WesBank as this has delayed my plans. What WesBank is good at is just taking your money; they will never forget that. Why don't you just come and take this car also because it is obvious that you want to keep for yourselves?

I have been contemplating jumping ship and this is a great motivation for me. Come January next year I will be looking for a new bank that will take me serious and appreciate my business.

Unhappy customer RS

0
Replies (1)
WesBank
WesBank's reply14 Dec 2021, 14:02
Official
Dear Rangwato
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.  We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution