Refusal to cancel Grouplife Policy for months

<p>I have been trying to cancel the Grouplife policy for 2 more than 2 months now that was sold to me over telemarketing. The lady told me that I cancel within 30 days without paying the installment - I tried to cancel the policy, but no luck, I have sent many emails - no response. I eventually contacted Wesbank and spoke to a gentleman who said that the policy could only be cancelled telephonically - which I then did. BUT the R249.54 still went off on debit order on the 1st of July. NOW when I try to phone them, they are busy with an emergency evacuation drill. Not. a. happy, customer.</p>