DM
Delisile M
1 reviews | Active since Sept 2011
22 Aug 2015, 14:50
refusal of finance
I have a business account with FNB. I tried to apply for vehicle finance and west bank declined my application.. I pay alot Of Money In Bank charges And Now A dream Of owning my dream car has been turned down by The bank that I trusted so much and paid lots of bank charges to through my business account... The sad thing is that another bank approved my application... I was hoping to do all my finances through one bank.
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WesBank's replyOfficial
31 Aug 2015, 16:50Hello dzm2611,
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
Let us also use this opportunity to humbly apologise for the inconvenience you have experienced. As a service driven organization, we go to great lengths to render unsurpassed service excellence for all our valued customers. It is therefore extremely disappointing when we fall short of your warranted expectations.
A manager from Volkswagen Financial Services (VWFS) has contacted you provide feedback regarding the application verdict in terms of the assessment criteria. As a responsible financial institution, due diligence must be observed and we may at times err on the side of caution in the processing of a deal for a relatively new company. Direct feedback in this regard has been provided in terms of the financiers conditions of approval.
We trust that this is in order and assure you of our best intentions at all times.
Yours faithfully,
Volkswagen Financial Services (VWFS)
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
Let us also use this opportunity to humbly apologise for the inconvenience you have experienced. As a service driven organization, we go to great lengths to render unsurpassed service excellence for all our valued customers. It is therefore extremely disappointing when we fall short of your warranted expectations.
A manager from Volkswagen Financial Services (VWFS) has contacted you provide feedback regarding the application verdict in terms of the assessment criteria. As a responsible financial institution, due diligence must be observed and we may at times err on the side of caution in the processing of a deal for a relatively new company. Direct feedback in this regard has been provided in terms of the financiers conditions of approval.
We trust that this is in order and assure you of our best intentions at all times.
Yours faithfully,
Volkswagen Financial Services (VWFS)
WesBank's reply31 Aug 2015, 16:50
Official
Hello dzm2611,
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
Let us also use this opportunity to humbly apologise for the inconvenience you have experienced. As a service driven organization, we go to great lengths to render unsurpassed service excellence for all our valued customers. It is therefore extremely disappointing when we fall short of your warranted expectations.
A manager from Volkswagen Financial Services (VWFS) has contacted you provide feedback regarding the application verdict in terms of the assessment criteria. As a responsible financial institution, due diligence must be observed and we may at times err on the side of caution in the processing of a deal for a relatively new company. Direct feedback in this regard has been provided in terms of the financiers conditions of approval.
We trust that this is in order and assure you of our best intentions at all times.
Yours faithfully,
Volkswagen Financial Services (VWFS)
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
Let us also use this opportunity to humbly apologise for the inconvenience you have experienced. As a service driven organization, we go to great lengths to render unsurpassed service excellence for all our valued customers. It is therefore extremely disappointing when we fall short of your warranted expectations.
A manager from Volkswagen Financial Services (VWFS) has contacted you provide feedback regarding the application verdict in terms of the assessment criteria. As a responsible financial institution, due diligence must be observed and we may at times err on the side of caution in the processing of a deal for a relatively new company. Direct feedback in this regard has been provided in terms of the financiers conditions of approval.
We trust that this is in order and assure you of our best intentions at all times.
Yours faithfully,
Volkswagen Financial Services (VWFS)