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gregory S
1 reviews | Active since Jul 2011
08 Feb 2022, 17:05
REFUND REQUEST
Ref 533972. Request refund after debit order went off on 01 February 2022. Account was settled on 31 January 2022. When trying to phone wesbank a voice tells you to do all requests o the wesbank app which I did and then the call gets disconnected. How come I get no response from wesbank.
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WesBank's replyOfficial
09 Feb 2022, 08:44Dear Gregory S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Feb 2022, 08:44
Official
Dear Gregory S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution