BM
Bonisiwe M
1 reviews | Active since May 2024
25 May 2024, 15:20
REFUND PENDING
Ive been trying to get a refund and answers from wes bank since last month but nothing, ive sent couple of emails and phones call no luck. I even tried Facebook they said they will call me, only 1 call i received last week of the guy who called to check if m still using same bank. I never heard from them again. Im afraid they will deduct my money again for no reason.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
27 May 2024, 09:53Dear Bonisiwe Manangula
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 May 2024, 09:53
Official
Dear Bonisiwe Manangula
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution