TRBM
Tshegofatso Refilwe Boitumelo Madibo

1 reviews | Active since Apr 2020

26 Aug 2021, 11:56

REFUND

I recently closed my hire purchase account with Wesbank and was due a refund. I closed the accoubt in May and it is three months later and still no refund. I am very disaapointed in their service after so many years and not a single default.

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Replies (1)
WesBank
WesBank's reply26 Aug 2021, 12:22
Official
Dear Tshegofatso refilwe boitumelo M,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution