KM
Kgaugelo M
1 reviews | Active since Mar 2017
17 Nov 2020, 09:59
Refund
The service that I received from Wesbank is really frustrating. I was on Covid relief fund and they debited my account as well. It took them three weeks to sort it out and now will the have to refund me the paid it back into the wrong account. Can they get anything right?
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WesBank's replyOfficial
17 Nov 2020, 13:02Dear Kgaugelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply17 Nov 2020, 13:02
Official
Dear Kgaugelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution