1 reviews | Active since Apr 2016

13 Jan 2023, 06:04

Refund

Wesbank is my worse nightmare. After settling my account. Thy debited me that same month now getting my refund is a struggle. Account was closed December 6 I'm still fighting to get my money back 😒 so disappointing and frustrating . Never missed a payment and settling my account way before time now this. I dnt k knw what else to do to get my money back.

0
Replies (1)
WesBank
WesBank's reply13 Jan 2023, 07:25
Official
Dear Kenneth M
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution