LW
Lynn W
1 reviews | Active since Apr 2022
20 Apr 2022, 08:55
REFUND
My name is Wouter van der Westhuizen. My vehicle was sold and settled on the 24 th of March 2022. The debit order was deducted whereafter I send numerous emails to Wesbank without response. After several phone calls the Wesbank Operator confirmed that the money would have been paid back on Monday but are we still waiting for the refund.
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WesBank's replyOfficial
20 Apr 2022, 14:37 Dear Lynn, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's reply20 Apr 2022, 14:37
Official
Dear Lynn, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution