CV
Christelle V
1 reviews | Active since Feb 2025
10 Feb 2025, 09:27
Refund
Easy to debit your account but when it comes to a refund when the vehicle has been sold, it takes forever!! The 1st consultant stated 48 hours, the 2nd consultant said 3 to 5 business days and today the 3rd consultant said 7 to 10 business days, If all their employees can just be on the same page!
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WesBank's replyOfficial
10 Feb 2025, 10:45Dear Christelle Vermaak
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Feb 2025, 10:45
Official
Dear Christelle Vermaak
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution