DM
Dawie M

1 reviews | Active since Aug 2010

20 Feb 2019, 08:40

Rediculous supplier procees of Wesbank

My Business is in Marloth park and need to buy a generator. There are only two suppliers in Nelspruit, Both supplies exactly the same product, but the one is R20 000 more expensive. So the problem is that WESBANK approved my finance but they will not pay the lower cost supplier because they are not on their "Supplier approved list". This is absolutely ridiculous. Its not up up to wesbank to run my corporate governance, it is my company and I select my suppliers not you. You only finance the products, there's no risk to wesbank. The higher cost supplier has a delivery of five weeks, where as the lower cost have in stock. The "Approved" Supplier dont do their own installations, I have to get someone else, just a reason void warrentees.

HOw does you brains work

0
Replies (2)
WesBank
WesBank's reply20 Feb 2019, 09:16
Official
Dear dawiem

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will personally be in touch with you to resolve this matter.

Your reference number is CRS8C70F.

Regards,

WesBank Service Resolution

DM
Dawie M's update27 Feb 2019, 14:47
Reviewer Update
NO Contact its been nearly 3 weeks after approval supplier not paid, no delivery you are definatley not woth doing business finance. SME will be daed by the time you decide to help