1 reviews | Active since Jun 2015
Reckless lending complaint but no help given
I have been speaking to Wesbank legal division since 23/09/2015 about a case of reckless lending from Nissan Finance (Star Nissan Vereeniging), but nobody wants to help me and the months keep ticking by leaving me deeper and deeper in distress. I have been the victim of reckless lending, I just want to make things right, even if it entails me losing money, I have been begging people at Nissan and Wesbank to help, but everyone just seems to be passing the buck.<br> <br> I would like to refer my case to the Banking Ombudsman, but I do not even have a case number from Wesbank yet. I do not know what is the matter with the service levels of these companies? They take 10 minutes to grant a person credit, but 2 months to do anything when there is a problem.
Thank you for your concerns highlighted affording us the opportunity to investigate your claims of reckless lending. We will review your affordability based on the information you provided when this application was being concluded. We will revert once our investigation is concluded, however should you wish to escalate the matter to the Banking Ombudsman in the interim, you may do so using this reference number CRS7EE4.
We trust that you find this in order.
Kind regards
WesBank
Thank you for your concerns highlighted affording us the opportunity to investigate your claims of reckless lending. We will review your affordability based on the information you provided when this application was being concluded. We will revert once our investigation is concluded, however should you wish to escalate the matter to the Banking Ombudsman in the interim, you may do so using this reference number CRS7EE4.
We trust that you find this in order.
Kind regards
WesBank