Really not impressed.

I must really say for being a client in well standing at FNB for the past 7 years, the last 6 months their service is frustrating and unacceptable. Payment made to a wrong wesbank account a month ago, after numerous requests the payment was transferred to the correct account. The excess amount must be paid back to my current account. Again after numerous calls and emails, no action to date. This is really not the Wesbank I'm used to.