FK
Frik K
1 reviews | Active since Nov 2017
07 Jun 2025, 13:36
Really need to sort out their system
Really bad service, car has been paid off, they still debited the account, refunded it and debited the account again, with promises of it being escalated and refunded, its been a week and still no refund or a call from Wesbank.
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WesBank's replyOfficial
09 Jun 2025, 12:33Dear Frik K
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Jun 2025, 12:33
Official
Dear Frik K
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution