KL
Karabo L
1 reviews | Active since Nov 2019
07 Jan 2020, 10:28
really disgusting service
my car was repossessed by Wesbank not only did they embarrass me but they stole my belongings ive sent a hello peter complaints about the incident i was told that they would look into it and get back to me guess what they still getting back to me
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Replies (2)
WesBank's replyOfficial
07 Jan 2020, 11:26Dear Karabo L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply07 Jan 2020, 11:26
Official
Dear Karabo L
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
KL
Karabo L's updateReviewer Update
07 Jan 2020, 12:06Hi i just received a phone call from one of your consultants and was given the dumbest explanation ever is to why you guys wont reimburse me i feel like you guys are bullies ,the reason is that when you received the vehicle there item i consider ****** where not there of-cause they were not there as i indicated because they were ****** why do you guys treat people like this ?
KL
Karabo L's update07 Jan 2020, 12:06
Reviewer Update
Hi i just received a phone call from one of your consultants and was given the dumbest explanation ever is to why you guys wont reimburse me i feel like you guys are bullies ,the reason is that when you received the vehicle there item i consider ****** where not there of-cause they were not there as i indicated because they were ****** why do you guys treat people like this ?