GS
Gerry S

1 reviews | Active since Aug 2009

03 Feb 2022, 10:00

REally bad sevice

I have just sold my vehicle which I was paying R21500 per month. I've never missed a payment at Wesbank for 30 years. Now I want to buy a vehicle which would cost me R15000 per month, and Wesbank says I can't afford it... Really pathetic people making pathetic decisions.

0
Replies (2)
WesBank
WesBank's reply03 Feb 2022, 10:10
Official
Dear Gerry Steyn,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply03 Feb 2022, 10:13
Official
Dear Gerry Steyn,

Your reference number is CRSD0A26.Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Wiesaal Sallie 
***

Best regards,