BS
Bulela S

1 reviews | Active since May 2024

11 Nov 2024, 11:36

Quality Service. Brilliant

I had an excellent experience with Wesbank, thanks to the outstanding service I received from an agent named Tarina. I was dealing with a grievance regarding my car dealership, and Tarina went above and beyond to assist me. From the moment we spoke, she was incredibly professional, attentive, and efficient. She handled the situation with great care, keeping me informed every step of the way, and ultimately put my mind at ease. Her approach to customer service is truly exceptional—she made me feel valued and supported. It's not every day you encounter someone so dedicated to resolving issues with such a positive and proactive attitude. Wesbank is lucky to have someone like Tarina on their team! Customer service would be greatly improved with more people like her. Highly recommended!

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Replies (1)
WesBank
WesBank's reply11 Nov 2024, 11:51
Official
Dear  Bulela S,

Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams. 

Regards,WesBank Service Resolution