LA
Lukas A

1 reviews | Active since Apr 2013

02 May 2024, 12:23

Purposely ignoring facts

So I owe roughly 90 000, on a 485 000 purchase. The car has been written off in a car accident. There is an open matter against the insurance house.

So now tell me why you won’t stop harassing? I had my proxy contact you to make a payment and you guys refused.

So now management listen carefully, please remove all the ****roaches from your offices that think they going to get a sweet new BMW 135i for their nephew or cousin at a bargain rate.

You guys are literally disgusting. Why won’t you let the matter resolve so all parties can be satisfied? What’s with this a new agent calls me every week and thinks he’s getting a juicy BMW until they hear it’s written off??

You think you’re going to repossess a car with less than 25% of its loan value left and score a sweet deal? Pathetic. There’s an open matter and case against the insurance house that you’ve been informed of 10-15 times.

Please you’re pathetic con artists, don’t play games with people because your agents are vermin who think they gonna score a sweet car.

What else to expect from a first Rand limited product, got any real management in there? Anyone with a brain to watch the brainless? Doesn’t seem like it.

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Replies (1)
WesBank
WesBank's reply02 May 2024, 12:50
Official
Dear Lukas Albanis,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution