LM
Laura M

1 reviews | Active since Feb 2016

07 Oct 2019, 11:55

Proof of insurance sent

My dad sent proof of insurance but wesbank took out insurance on his behalf. we have sent and called countless times but no luck. We are taking you to the banking ombudsman. ********!!!

0
Replies (1)
WesBank
WesBank's reply07 Oct 2019, 13:06
Official
Dear Laura
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution