JB
Jean B
1 reviews | Active since Apr 2013
20 Jan 2025, 09:45
PROOF OF COMPREHENSIVE INSURANCE ???
I want WesBank to contact me directly on my Cell number, and advise me that these annual texts are from them and that the instructions are mandatory! - Dear MR ********, WesBank would like to confirm details of your comprehensive insurance cover for your *********. Please provide proof of your policy to WesBank as soon as possible on, Tel: ***, Fax: ***, Email: ***. I am NOT phoning YOU to provide MY details to 'DirectAxis' ***). And please, answer your Customer Care line ***
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Replies (2)
WesBank's replyOfficial
20 Jan 2025, 10:23Dear Jean Born,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution
We will be in touch with you to resolve this matter.
Regards
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution
We will be in touch with you to resolve this matter.
Regards
WesBank Service Resolution
WesBank's reply20 Jan 2025, 10:23
Official
Dear Jean Born,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution
We will be in touch with you to resolve this matter.
Regards
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution
We will be in touch with you to resolve this matter.
Regards
WesBank Service Resolution
JB
Jean B's updateReviewer Update
22 Jan 2025, 11:21Thank you so much for clearing up this matter - much appreciated.
JB
Jean B's update22 Jan 2025, 11:21
Reviewer Update
Thank you so much for clearing up this matter - much appreciated.