PS
Penelope S
1 reviews | Active since Oct 2016
20 Mar 2024, 08:29
Promise not delivered
Dad, made a phone call to wesbank requesting for a settlement letter and a form for change of ownership from the bank to his name. Spoke to an agent by the name of Palesa and she promised to sent forms to be completed for change of ownership on Monday already and No email was received. My dad is 86 years old and does not have a cellphone or email address. My email address was provided during the telephone interaction
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WesBank's replyOfficial
20 Mar 2024, 08:36Dear Penelope Khunjulwa Soyizwapi
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Mar 2024, 08:36
Official
Dear Penelope Khunjulwa Soyizwapi
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution