HL
Hermien L

1 reviews | Active since Jul 2014

12 Sept 2022, 10:30

Prim Mabaso, a gem of an employee!

Prim Mabaso is an employee of the call center and assisted us with a document we needed for a deceased estate in less than 24 hours. Previous employees of the call center left us frustrated since 4 August 2022 and then we were fortunate enough to cross paths with Prim. The extra mile Prim walked for us is a reflection of her dedication and we would like to personally thank her. Please convey our deepest gratitude and appreciation to Prim knowing that her efforts did not go unnoticed, she made us feel respected and valued. She is a genuine asset to your company.

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Replies (1)
WesBank
WesBank's reply12 Sept 2022, 10:49
Official
Dear Hermien L,

Thank you for your compliment. We aim to delight our customers with great service and will pass your compliments to the relevant teams. 

Regards,
WesBank Service Resolution