TM
Teboho M

1 reviews | Active since Mar 2009

13 Feb 2026, 21:53

Prescribed Debt

Dear Mr Nsibande,

I am writing to formally request assistance regarding my FNB credit card account, which I believe prescribed nearly 10 years ago.

My last communication with Card Division was around 2016, at a time when I was unemployed and unable to service the account. Since then, I have not received any direct communication. I have also recently become aware that summons were sent to my old address, of which I had no knowledge.

Given the time that has elapsed and the circumstances, I kindly appeal to you, , to please provide me with a formal prescription letter confirming the status of this account.

Your assistance in resolving this matter would be highly appreciated

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Replies (1)
WesBank
WesBank's reply16 Feb 2026, 07:56
Official
Dear Teboho Maphela

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

They will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution