MM
Marvelous M

1 reviews | Active since Oct 2019

01 Mar 2024, 12:50

Prescribed

My account has prescribed but was never removed from their system. its now annoying me. Every time i reapply, it keeps on saying some of my accounts are in arrears or are being by debt collectors. while i am holding the Prescription letter which was sent to me by the Wesbank. and they removed everything from the credit bureau

0
Replies (1)
WesBank
WesBank's reply01 Mar 2024, 13:06
Official
Dear Marvelous M,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution