IM
Izelle M
1 reviews | Active since Jan 2018
05 Oct 2020, 14:42
Premium differs more than R700 form contract????
How is it possible that the premium that I have been debited with and the amount on my payment profile, received from Wesbank, differs with more than R 700????
I phoned Wesbank but have been put through from one department to the other. I am not used to this kind of service from Wesbank at all.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
06 Oct 2020, 13:53Dear Izelle M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply06 Oct 2020, 13:53
Official
Dear Izelle M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution