SH
Simoney H
1 reviews | Active since Jan 2020
09 Jan 2020, 15:22
PREGNANT LADIES BE AWARE!
Today 9th January 2020, I called WesBank to make payment arrangements as I go on Maternity leave as from March, only to find out that they don't really help us woman who are expecting, their way of 'helping' is by giving us 50% off our installments ONLY for 3 months (if you taking 4 months sorry for you) oh and on the 4th month you have to pay back all outstanding amount + interest AND the 4th months installment... This is the only way of helping us out. WOW!! that's crazy, where as other banks just simply delay your installments... I mean why can't we also delay our payments. PLEASE ALL LADIES BARE THIS IN MIND IF FINANCING AND DECIDING TO HAVE A FAMILY. Will not be using WesBank ever again.
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Replies (1)WesBank's replyOfficial
10 Jan 2020, 06:43Dear Simoney Howie,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Jan 2020, 06:43
Official
Dear Simoney Howie,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
