SH
Simoney H

1 reviews | Active since Jan 2020

09 Jan 2020, 15:22

PREGNANT LADIES BE AWARE!

Today 9th January 2020, I called WesBank to make payment arrangements as I go on Maternity leave as from March, only to find out that they don't really help us woman who are expecting, their way of 'helping' is by giving us 50% off our installments ONLY for 3 months (if you taking 4 months sorry for you) oh and on the 4th month you have to pay back all outstanding amount + interest AND the 4th months installment... This is the only way of helping us out. WOW!! that's crazy, where as other banks just simply delay your installments... I mean why can't we also delay our payments. PLEASE ALL LADIES BARE THIS IN MIND IF FINANCING AND DECIDING TO HAVE A FAMILY. Will not be using WesBank ever again.

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Replies (1)
WesBank
WesBank's reply10 Jan 2020, 06:43
Official
Dear Simoney Howie,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution