LB
Layle B
1 reviews | Active since Nov 2023
29 Nov 2023, 09:40
********* practices
I obtained a vehicle through vehicle finance. The dealership and bank were fully aware of my intent to cancel a day after I took delivery of the vehicle. The car has been with the dealership since July and I have not received any communication from them as to a way forward. I have requested the options from Wesbank including repossession however no assistance is being provided, the complaints consultant Zabonize is not helpful at all.
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WesBank's replyOfficial
29 Nov 2023, 10:05Dear Layle B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Nov 2023, 10:05
Official
Dear Layle B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution