MZ
Mthokozisi Z
1 reviews | Active since Feb 2018
05 Oct 2020, 10:35
Power Service
I’m so disappointed with the service of wesbank as I’ve made a payment through internet banking on the 2 September 2020 and three of their consultants have been calling which I’ve send them proof of payment and even now they haven’t allocated the funds to the right account. Today I call at 10:30 Spock to one of the consultant which I wanted to find out and she just keep quiet. Can wesbank allocate my payment as I want to make another payments to my loan
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WesBank's replyOfficial
05 Oct 2020, 12:37Dear Mthokozisi Zondo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Oct 2020, 12:37
Official
Dear Mthokozisi Zondo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution